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Testimonials
Bev Kennard 15.08.2008
I have found that all the staff are very friendly and professional....
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I have found that all the staff are very friendly and professional....
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Amanda Jobling 8.07.2008
I have been very pleased so far with the appointments that we have attended....
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I have been very pleased so far with the appointments that we have attended....
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Amanda Osbourne 10.06.2008
Very friendly and efficient, we never had a cat before so were very new to caring for one, we were given such simple, good advice. Thank you!...
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Very friendly and efficient, we never had a cat before so were very new to caring for one, we were given such simple, good advice. Thank you!...
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Mrs Turner 21.05.2008
I was reluctant to change vets but I'm really glad I did. I really believe and felt that all staff truly CARED for my dog, not just treated her....
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I was reluctant to change vets but I'm really glad I did. I really believe and felt that all staff truly CARED for my dog, not just treated her....
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Mrs S Waldock 26.02.2008
Friendly, reliable, professional practice. Very good value for money....
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Friendly, reliable, professional practice. Very good value for money....
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Mrs J Alhamed 25.01.2008
I am a new customer but I am very pleased with the service so far....
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I am a new customer but I am very pleased with the service so far....
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New Client 25.01.2008
Have been very impressed so far with the level of service received....
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Have been very impressed so far with the level of service received....
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Lynne Tranter 30.11.2007
I have always found the service very good(used to come with my Mum for our family cat). Everyone has always been very helpful. The information book is very good, informed me of all the services mentioned on this questionnaire....
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I have always found the service very good(used to come with my Mum for our family cat). Everyone has always been very helpful. The information book is very good, informed me of all the services mentioned on this questionnaire....
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New Client 15.11.2007
All staff have been really lovely and helpful both on the phone and at the Centre. I feel reassured to know they are there to help and advise about any questions I have....
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All staff have been really lovely and helpful both on the phone and at the Centre. I feel reassured to know they are there to help and advise about any questions I have....
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Peter Houghton 31.10.2007
All the staff at the surgery were very friendly and helpful. I also got a great sense of their care, commitment and dedication in all aspects of their work....
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All the staff at the surgery were very friendly and helpful. I also got a great sense of their care, commitment and dedication in all aspects of their work....
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Louise Bhatti 20.10.2007
Everyone dealt with me and Missy in a professional and friendly manner. I was happy with the service and would recommend you to everyone. Missy is happy and beautiful again now her face is healed up. Thank you to all the staff for a wonderful job....
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Everyone dealt with me and Missy in a professional and friendly manner. I was happy with the service and would recommend you to everyone. Missy is happy and beautiful again now her face is healed up. Thank you to all the staff for a wonderful job....
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New Client 20.10.2007
I think your service is very good,very polite staff and good prices....
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I think your service is very good,very polite staff and good prices....
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New Client 6.09.2007
Great facilities and lovely staff ! Helpful and sympathetic - service is second to none...
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Great facilities and lovely staff ! Helpful and sympathetic - service is second to none...
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Alison Hawkins 23.08.2007
I know Barton Lodge from when I was a little girl and our pet came to you. My father still brings his pets to you. It is nice to know that you are still around....
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I know Barton Lodge from when I was a little girl and our pet came to you. My father still brings his pets to you. It is nice to know that you are still around....
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New Client 17.08.2007
As first time pet (dog) owners, we felt very confident with our initial visit and really appreciated the advice session with the nurse and especially the Puppy Party. Thank you!...
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As first time pet (dog) owners, we felt very confident with our initial visit and really appreciated the advice session with the nurse and especially the Puppy Party. Thank you!...
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Mrs S. Carmichael 22.06.2007
When I first visited the practice they were extremely kind and helpful, they made my very nervous cat quite calm. It has never happened anywhere else, thank you very much....
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When I first visited the practice they were extremely kind and helpful, they made my very nervous cat quite calm. It has never happened anywhere else, thank you very much....
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New Client 20.06.2007
We found the surgery very pleasant amd all staff friendly and helpful....
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We found the surgery very pleasant amd all staff friendly and helpful....
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Karen Smith 6.06.2007
I was so concerned when I moved home that I wouldn't find a vet as good as my 'old' one-but I did! Thanks...
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I was so concerned when I moved home that I wouldn't find a vet as good as my 'old' one-but I did! Thanks...
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Rita Geers 4.06.2007
I am a new client, I received a helpful service when I came to buy dog food....
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I am a new client, I received a helpful service when I came to buy dog food....
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New Client 22.05.2007
We were provided with clear advice and the nurses are very helpful and friendly....
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We were provided with clear advice and the nurses are very helpful and friendly....
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New Client 16.05.2007
We used to go to another local practice in Watford where we used to live. We found your vets much friendlier and cheaper too!!...
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We used to go to another local practice in Watford where we used to live. We found your vets much friendlier and cheaper too!!...
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New Client 20.03.2007
Excellent care and attentive overnight stays for our cat. very easy to communicate and approachable staff, always willing to take time to explain and talk over concerns...
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Excellent care and attentive overnight stays for our cat. very easy to communicate and approachable staff, always willing to take time to explain and talk over concerns...
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New Client 14.02.2007
After taking my cat to another vet in the area, I was not satisfied with the standard of cleanliness and care received. So I contacted yourselves where I received an excellent, efficient service in a clean and friendly environment....
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After taking my cat to another vet in the area, I was not satisfied with the standard of cleanliness and care received. So I contacted yourselves where I received an excellent, efficient service in a clean and friendly environment....
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New Client 9.1.2007
I think the staff are very helpful and friendly. Would certainly recommend you....
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I think the staff are very helpful and friendly. Would certainly recommend you....
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Miss S Moriarty 16.10.06
So far we have been exceedingly satisfied with service we have received. The vets/nurses have been very friendly and helpful. Would recommend....
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So far we have been exceedingly satisfied with service we have received. The vets/nurses have been very friendly and helpful. Would recommend....
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Mrs J Malone 10.10.06
I was really impressed with my first visit and the level of care and help I was given....
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I was really impressed with my first visit and the level of care and help I was given....
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New Client 22.09.06
I am fortunate that my cat very rarely requires to see a vet. This is my first visit to you and I found the environment and staff very people and pet friendly. Should we need to return to a vet-it will be you....
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I am fortunate that my cat very rarely requires to see a vet. This is my first visit to you and I found the environment and staff very people and pet friendly. Should we need to return to a vet-it will be you....
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Mrs C Stanley 18.09.06
Did not realise Barton Lodge offered such a comprehensive, wide range of services. Also, was impressed with the knowledge and services offered by the nurses....
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Did not realise Barton Lodge offered such a comprehensive, wide range of services. Also, was impressed with the knowledge and services offered by the nurses....
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Mr K Cuff 16.08.06
The few times we have visited the surgery we have found everyone to be most helpful and very friendly....
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The few times we have visited the surgery we have found everyone to be most helpful and very friendly....
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New Client 14.07.2006
The reception staff and Mr Wickenden were very friendly and helpful. We didn't feel rushed during our consultation and had all of our questions answered. We were also impressed with how quickly and easily we were able to get an appointment....
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The reception staff and Mr Wickenden were very friendly and helpful. We didn't feel rushed during our consultation and had all of our questions answered. We were also impressed with how quickly and easily we were able to get an appointment....
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Very long-standing client 14.07.2006
Have been coming to Barton Lodge since Mr Wickenden Senior was taking surgeries, with family pets-rabbits, gerbils, dogs and cats and have only good praises. Unfortunately the last two visits entailed the passing of my two elderly pets 'Toby' and ...
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Have been coming to Barton Lodge since Mr Wickenden Senior was taking surgeries, with family pets-rabbits, gerbils, dogs and cats and have only good praises. Unfortunately the last two visits entailed the passing of my two elderly pets 'Toby' and ...
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Mr J Knowles 30.6.2006
I have found all of the staff I have met to be very helpful and polite and very caring...
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I have found all of the staff I have met to be very helpful and polite and very caring...
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Mrs L Billingham 28.6.2006
Very professional service with efficient, friendly and helpful staff. Lovely care and respect shown to animals and their owners!!...
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Very professional service with efficient, friendly and helpful staff. Lovely care and respect shown to animals and their owners!!...
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New Client 27.6.2006
We found ALL staff and information provided to us extremely helpful and friendly. I was also surprised but pleased to know that you write to us when our cats are due to be neutered....
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We found ALL staff and information provided to us extremely helpful and friendly. I was also surprised but pleased to know that you write to us when our cats are due to be neutered....
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Mrs M Fuller 15.6.2006
Very happy with the friendly service given to customers and their pets....
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Very happy with the friendly service given to customers and their pets....
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P. Sells 22.05.2006
Thought you were absolutely superb, all your staff were so friendly and helpful. I used to go to another vets but it was just a job to them. You guys really care about our little pets. First Class!...
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Thought you were absolutely superb, all your staff were so friendly and helpful. I used to go to another vets but it was just a job to them. You guys really care about our little pets. First Class!...
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New Client 25.4.2006
We have only visited once as we are new to the area and we needed to register our cats and get them jabbed. Everyone was very warm, helpful and friendly and you felt that everyone loved all the animals....
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We have only visited once as we are new to the area and we needed to register our cats and get them jabbed. Everyone was very warm, helpful and friendly and you felt that everyone loved all the animals....
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Mrs J C Vallack 20.4.2006
Excellent, especially in an emergency re: my old GSD in his hour of need. Kindness, compassion and sympathy. Thank you...
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Excellent, especially in an emergency re: my old GSD in his hour of need. Kindness, compassion and sympathy. Thank you...
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Mrs J Keating 20.3.2006
I have a new puppy yorkshire terrier. I came to register him and was given lots of info and free samples including food,lead and a fridge magnet. It was all most helpful. the nurse on reception was also very helpful and friendly....
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I have a new puppy yorkshire terrier. I came to register him and was given lots of info and free samples including food,lead and a fridge magnet. It was all most helpful. the nurse on reception was also very helpful and friendly....
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Mrs S J Griffin 20.3.2006
When we came in the nurse was very helpful and talked to us about all the things we needed to know about our cats. Thank you....
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When we came in the nurse was very helpful and talked to us about all the things we needed to know about our cats. Thank you....
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Jacqueline Annison 12.1.2006
Everyone was very helpful and friendly on our first visit and made it a happy visit for our dog....
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Everyone was very helpful and friendly on our first visit and made it a happy visit for our dog....
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Louise McGuire 16.1.2006
The nurses and vets made me feel very comfortable and welcome. Thank you....
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The nurses and vets made me feel very comfortable and welcome. Thank you....
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New Client 31.10.2005
They have been really helpful, I,m really pleased with the care and treatment my cat had....
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They have been really helpful, I,m really pleased with the care and treatment my cat had....
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New Client 21.10.2005
Having previously been at another local vets Barton Lodge was a lovely surprise! very friendly and lovely with our cat....
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Having previously been at another local vets Barton Lodge was a lovely surprise! very friendly and lovely with our cat....
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D. Oliver 24.8.2005
First class, always has been. Very clean and very friendly. Better service than I get from the NHS (and I work for them!)...
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First class, always has been. Very clean and very friendly. Better service than I get from the NHS (and I work for them!)...
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New Client 16.8.2005
The waiting room is very small especially when trying to pay bills and control 2 excited puppies. However, the nurses were lovely and treated my girls very well. A1 for the nurses....
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The waiting room is very small especially when trying to pay bills and control 2 excited puppies. However, the nurses were lovely and treated my girls very well. A1 for the nurses....
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New Client 17.8.2005
Very friendly service and reception. Staff are very informative....
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Very friendly service and reception. Staff are very informative....
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J M Bland 23.8.2005
I think you need to get an animal ambulance. (We have an ambulance, please see under services. We obviously need to inform our clients better-Ed)...
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I think you need to get an animal ambulance. (We have an ambulance, please see under services. We obviously need to inform our clients better-Ed)...
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J. Hansford 5.9.2005
Everything has been satisfactory and to our requirements. Thank you....
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Everything has been satisfactory and to our requirements. Thank you....
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J. Scott 20.9.2005
Being a new client I was very pleased to see you have such a wide range of services and facilities available-very reassuring should I need advice or help....
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Being a new client I was very pleased to see you have such a wide range of services and facilities available-very reassuring should I need advice or help....
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